Celebrating community impact and sustainability with Sovereign in 2023

In workplaces around the world, the message has been received loud and clear: Diversity, equity and inclusion (DE&amp;I) is fundamental to success. According to a recent global study, an overwhelming 93% of business leaders view DE&amp;I as more important now than at the beginning of 2020. More than half said their DE&amp;I efforts largely contribute to their business success, up from 22% three years ago.1 While many companies have taken concrete actions to eliminate racism, sexism, and discrimination in the workplace, and create more inclusive cultures, a blind spot may be impeding some of their efforts: unconscious bias (also called implicit bias or hidden bias).&nbsp; As the term implies, unconscious bias is an association, judgment, or attitude about a person or group that operates beyond our control and awareness, informs our perceptions, and influences our decision-making and behaviour.2&nbsp; Experts say everyone holds unconscious biases &ndash; it&rsquo;s just how our brains are wired. Since the human brain processes millions of bits of information per second, the brain creates mental shortcuts by seeking out patterns to categorize information. Through this cognitive process, every individual develops preferences or biases.3 Some of the most common types of unconscious bias are:&nbsp;
<ul>
<li>Gender bias &ndash; a stereotypical belief about someone based solely on their gender</li>
<li>Affinity bias &ndash; a preference towards people who have similar qualities, backgrounds, or viewpoints</li>
<li>Beauty bias &ndash; forming opinions about someone based on their appearance and physical characteristics&nbsp;</li>
<li>Conformity bias &ndash; the desire to agree with anything a group of people says, despite one&rsquo;s own opinions4 </li>
</ul>
While not all unconscious biases are bad (some can be useful to make quick decisions), they can be a problem in the workplace at all levels, from recruitment and promotion outcomes to interactions between colleagues, managers, and customers. For example, a manager may pass up a new mom for promotion because they fear she won&rsquo;t have the time or energy to juggle work and family responsibilities, a manager may hire someone for a new role because they went to the same university, or business leaders may provide ideas about a project and encourage others to agree with them. Without action, unconscious biases can hurt employee morale and lead to low retention rates.5 The question is, if these biases happen outside our control, how can employees check them at the door? Although we can&rsquo;t eliminate our unconscious biases altogether, we can learn how to recognize them and mitigate their impact in the workplace.&nbsp; Raise awareness and understanding:&nbsp;As with most things, being aware of unconscious bias is the first step. Continue to educate yourself on the many types of unconscious bias and how these biases manifest in the workplace &ndash; and share your learning. Educate and train employees and colleagues on the types of unconscious bias, the negative consequences that can arise, and how to avoid making decisions based on these biases.6 Challenge your thinking: Before you react to a situation or make a decision, get into the habit of asking yourself, &ldquo;Why am I thinking this way?&rdquo;7&nbsp;Take the time to review your decisions (especially those related to people and their careers) and assess your own biases. Ask others for feedback and ask yourself if your decision would be different if it involved a person from a different social identity group.8 Refine your recruitment process: Unconscious bias often shows up in the recruitment process. For example, a job description might be geared towards a certain age or gender, a manager might form an opinion about a candidate based on their looks, or someone on the team might favour a candidate because they share a similar interest outside of work. To remove unconscious bias, experts advise:&nbsp;<a href="https://www.sovereigninsurance.ca/Advice-and-Tools/Purpose-and-Impact/4-ways-to-drive-diversity-in-recruitment">using inclusive language in job postings</a>; using a &ldquo;blind&rdquo; process to review resumes, which focuses on qualifications rather than demographic characteristics; and conducting standardized interviews with defined questions and scorecards.9&nbsp; Go beyond your comfort zone: Involve yourself with people and groups with different backgrounds to learn about their perspectives and experiences, and encourage others to do the same. Having these conversations in the workplace allows people to network, learn, and grow with colleagues they might not have otherwise met.10&nbsp;Moving beyond your comfort zone and getting to know people on an individual level can also help you combat personal biases.11 There are plenty more ways to address unconscious bias, but every step can help mitigate the negative effects on your organization and help you see the benefits in plain sight.&nbsp;
&nbsp;

Sources&nbsp; 1&nbsp;Heindrick &amp; Struggles, &ldquo;<a href="https://www.heidrick.com/en/insights/diversity-inclusion/employees-at-the-center-what-it-takes-to-lead-on-dei-now" target="_blank" rel="noopener">Employees at the Centre: What it Takes to Lead on DE&amp;I Now</a>,&rdquo; Sept. 29, 2022&nbsp; 2&nbsp;Catalyst, &ldquo;<a href="https://www.catalyst.org/research/unconscious-bias-resources" target="_blank" rel="noopener">Understanding Unconscious Bias: Ask Catalyst Express</a>,&rdquo; May 25, 2022 3&nbsp;Everfi, &ldquo;<a href="https://everfi.com/blog/workplace-training/unexpected-unconscious-bias-examples/" target="_blank" rel="noopener">5 Unexpected Unconscious Bias Examples</a>&rdquo; 4,5&nbsp;Indeed, &ldquo;<a href="https://www.indeed.com/hire/c/info/unconscious-bias" target="_blank" rel="noopener">5 Types of Unconscious Bias &amp; How to Eliminate Them</a>&rdquo; 6&nbsp;Allegis Group, &ldquo;<a href="https://www.allegisgroup.com/en-gb/insights/blog/2020/january/unconscious-bias-in-the-workplace" target="_blank" rel="noopener">Unconscious Bias in the Workplace,</a>&rdquo; Jan. 3, 2020 7&nbsp;The Law Society, &ldquo;<a href="https://www.lawsociety.org.uk/topics/blogs/5-steps-to-reduce-unconscious-bias-in-your-workplace" target="_blank" rel="noopener">5 steps to reduce unconscious bias your workplace,</a>&rdquo; April 9, 2018&nbsp; 8&nbsp;Wealth Strategies Journal, &ldquo;<a href="https://wealthstrategiesjournal.com/2021/09/03/kathleen-nalty-outsmart-your-unconscious-biases/" target="_blank" rel="noopener">Kathleen Nalty: Outsmart Your Unconscious Biases</a>,&rdquo; Sept. 3, 2021 9&nbsp;SHRM, &ldquo;<a href="https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/7-practical-ways-to-reduce-bias-in-your-hiring-process.aspx" target="_blank" rel="noopener">7 Practical Ways to Reduce Bias in your Hiring Process,</a>&rdquo; April 19, 2018 10&nbsp;GHJ, &ldquo;<a href="https://www.ghjadvisors.com/blog/how-to-combat-unconscious-bias-and-create-an-inclusive-culture" target="_blank" rel="noopener">How to Combat Unconscious Bias and Create an Inclusive Culture</a>,&rdquo; April 11, 2022&nbsp; 11&nbsp;National Institutes of Health, &ldquo;<a href="https://www.edi.nih.gov/blog/opinion/unconscious-bias-and-public-servant-what-can-we-do-overcome-unconscious-bias" target="_blank" rel="noopener">Unconscious Bias and the Public Servant: What can we do to overcome unconscious bias?</a>&rdquo; Feb. 1, 2023

Understanding and overcoming unconscious bias in the workplace

Sovereign Insurance is passionate about protecting Canadian businesses and the communities they serve. We strive to make a measurable impact. Here&rsquo;s what we achieved together in 2022!

Community Impact and Sustainability with Sovereign in 2022

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Team-building exercises in the workplace can help build trust among employees, improve camaraderie, and increase collaboration, innovation, and morale. These are many of the same goals that DEI (diversity, equity, and inclusion) programs aim to achieve, so it&rsquo;s well worth integrating DEI into your next team-building event.
In fact, when organizations incorporate DEI into team-building events, they can help to foster a greater understanding of the diverse backgrounds and experiences of employees, which in turn can cultivate greater empathy and respect.1
DEI team-building ideas
There are many ways to not only celebrate diversity at your organization, but also cultivate a better appreciation for and understanding of DEI within your organization. Here are some DEI themed ideas to consider incorporating into your next teambuilding event:
Guest speakers: Bring in guest speakers who specialize in DEI topics, such as cultural awareness, understanding stereotypes, and unconscious bias. Events can be held in person or online but be sure to leave time afterward for questions and discussion among employees.2
DEI book club: A fun way to explore different viewpoints is through a book club, where books are chosen based on DEI themes such as race, gender, disability, etc. Make sure the books selected are engaging (you don&rsquo;t want it to feel like homework) and give employees plenty of time to read the book (at least a month). Then hold an in-person or virtual meeting to discuss.3
Team-building games: Games aren&rsquo;t just fun; they can be educational. A trivia session, for example, can be done either in-person or with remote teams. By divvying employees up into teams and encouraging friendly competition, the event will be more engaging&mdash;helping employees retain what they learn. The idea is to highlight lesser-known facts about DEI to encourage discussion and learning.4
Celebrations: Year-round, organizations can honour observances such as Black History Month (February), Mental Health Awareness Month (May), Pride Month (June) and Women&rsquo;s History Month (October), as well as a diverse range of religious and cultural holidays.5 These could be ideal times to share educational resources, demonstrate allyship, and amplify the voice of non-profits or charitable organizations working in this space.
Volunteer: Another option is to offer volunteer opportunities for employees&mdash;as a team&mdash;in the community, such as serving food to the unhoused or helping at a charity event, which can create camaraderie while fostering greater understanding and empathy for others.
<h4>Sovereign: DEI in action</h4>
Sovereign Insurance put DEI into action during a team-building event at its 2023 Claims Conference in Calgary, which brought together 52 team members from across Canada. The conference&rsquo;s theme, &lsquo;The power of connection,&rsquo; emphasized the importance of building strong relationships with peers and with the community.
One of the highlights of the conference was a team-building activity that included participants simulating accessibility challenges. By experiencing first-hand the limitations of loss of sight, hearing, or touch, the team gained a better understanding of the widespread need for differently abled and disability accommodations.
The team also built wheelchairs for the Calgary Drop-in Centre, to create a meaningful and tangible impact for the community. As a result, nine wheelchairs were donated to those in need, and the team was proud to show their commitment to diversity and inclusion.
&ldquo;For our Claims Conference, we wanted to select an activity that allowed us to both collaborate as a team and reflect upon our commitment to making a positive impact in our communities,&rdquo; says Larissa Maclean, Assistant Vice-President of Claims at Sovereign Insurance.
&ldquo;The challenge activities supported our ongoing commitment to DEI, allowing us to gain insight into the challenges faced by those who are differently-abled, and resulted in the donation of nine wheelchairs to a local organization&mdash;a win-win!&rdquo;
These activities were organized through <a href="https://www.outbackteambuilding.com/">Outback Team Building &amp; Training</a>, a team building and employee training provider in North America that offers more than 60 team-building and training solutions endorsed by thousands of corporate groups across North America.6
&nbsp;
Sources:
1 &ldquo;15 Fun Diversity Team Building Activities&rdquo; (Teamland, accessed Jan. 16, 2024). <a href="https://www.teamland.com/post/fun-diversity-team-building-activities">15 Fun Diversity Team Building Activities (teamland.com)</a>
2 Angela Robinson; &ldquo;18 Virtual Diversity And Inclusion Activities For Workplaces&rdquo; (teambuilding.com, Oct. 24, 2022). <a href="https://www.teamland.com/post/fun-diversity-team-building-activities">15 Fun Diversity Team Building Activities (teamland.com)</a>
3 Collin Waldoch; &ldquo;Diversity and inclusion Team Building Activities (10 Options), (Water Cooler Trivia, Apr. 1, 2022). <a href="https://www.watercoolertrivia.com/blog/diversity-and-inclusion-team-building-activities">Diversity And Inclusion Team Building Activities (10 Options) (watercoolertrivia.com)</a>
4 &ldquo;15 Fun Diversity Team Building Activities&rdquo; (Teamland, accessed Jan. 16, 2024). <a href="https://www.teamland.com/post/fun-diversity-team-building-activities">15 Fun Diversity Team Building Activities (teamland.com)</a>
5 Grace He; &ldquo;Diversity and Inclusion Activities &amp; Ideas for the Office in 2024&rdquo; (teambuilding.com, Dec. 12, 2023). <a href="https://teambuilding.com/blog/diversity-and-inclusion-activities">Diversity and Inclusion Activities &amp; Ideas for the Office in 2024 (teambuilding.com)</a>
6 Outback Team Building, accessed Jan. 16, 2024. <a href="https://www.outbackteambuilding.com/">The #1 Corporate Team Building Company | Outback Team Building</a>

DEI-themed ideas for your next team-building event

In a traditional industry like insurance, change can sometimes happen at a gradual pace. But there&rsquo;s one emerging technology many businesses might be wise to move quickly on: Generative AI.
Hailed as a transformative force in business, Generative AI (GenAI) refers to deep-learning models that can generate high-quality text, images and other content based on the data they were trained on.1 While GenAI&rsquo;s roots trace back to the early days of artificial intelligence in the 1950s, the technology burst on the public scene in 2022, when OpenAI launched a consumer-facing GenAI tool called ChatGPT.2
In the insurance sector, experts say GenAI is &ldquo;fundamentally reshaping everything from underwriting and risk assessment to claims processing and customer service.&rdquo; More specifically, GenAI tools &ldquo;have the potential to automate processes, enhance customer experiences and streamline claims management, ultimately driving efficiency and effectiveness across the industry.&rdquo;3
In the Canadian Underwriter 2024 National Broker Survey, sponsored by Sovereign Insurance, brokers were asked how beneficial certain changes or investments have been in their organizations. Just over a fifth (21%) of respondents said using artificial intelligence and machine learning tools such as ChatGPT have been highly beneficial to them. Brokers were also asked how beneficial certain investments and actions have been for strengthening their business. Twenty-two percent of brokers indicated AI and machine learning tools have been highly beneficial on that front.&nbsp;
While it&rsquo;s still early days for generative AI, there&rsquo;s no doubt brokers and carriers alike are thinking about how they can harness the power of GenAI across their operations. Here&rsquo;s a look at a few key areas where the sector can leverage AI.&nbsp;
Claims management: For carriers, one promising application is in claims management, says Ricky Chan, Senior Solution Architect at Sovereign Insurance. &ldquo;Generative AI can help automate claims processing and assessment, which in turn increases adjusters&rsquo; productivity, allowing them to focus their expertise on more complex claims,&rdquo; he says.&nbsp;
Underwriting: GenAI can also help inform underwriting decisions. As Accenture notes, the technology highlights risk control analysis insights to show loss prevention measures in place and the effectiveness of those controls. Generative AI can generate a comprehensive narrative of the overall risk and its alignment to the carrier&rsquo;s appetite and book, as well as identify and source missing data.4
Submissions: For brokers, GenAI has a variety of promising use cases, such as submission preparation and client Q&amp;As. According to Accenture, the effort required to identify adequate coverage and prepare submissions can be dramatically reduced through GenAI. Specifically, the technology can prompt the broker on the types of questions they should ask based on what is known about the insured, the industry the insured operates in, and the risk profile of the insured&rsquo;s company compared to others. In addition, GenAI could identify potentially overlooked up-sell or cross-sell opportunities.5
Information and knowledge: For any company, GenAI can make day-to-day work life easier by performing administrative tasks and knowledge gathering, an area that Sovereign is currently exploring. &ldquo;There are substantial positive impacts to day-to-day operations, such as summarizing information and meeting minutes, intelligent information search and ease of access of information,&rdquo; says Ricky.&nbsp;
Chad Hunter, Vice-President, Information Technology at Sovereign Insurance, adds that Sovereign &ndash; like many companies &ndash; uses a handful of different platforms and domains, including e-mail, OneDrive, SharePoint and Microsoft Teams. By using a natural language chatbot or co-pilot tool, the company&rsquo;s knowledge and data could be streamlined. For example, &ldquo;instead of underwriters having to go to several different spots looking for knowledge, they could use the chatbot&hellip; and behind the scenes, that generative AI model will go to all the different areas and provide real-time responses,&rdquo; explains Chad.&nbsp;
What&rsquo;s next for GenAI? Beyond just talking about the possibilities of the technology, many companies in the insurance space &ndash; Sovereign included &ndash; are now testing and learning. Looking ahead, Deloitte notes that as generative AI moves from possibilities to practicalities, choosing the right use cases, selecting appropriate tools, getting to scale, and accurately measuring progress will all be important steps.6

Sources&nbsp;
1 IBM, &ldquo;<a href="https://research.ibm.com/blog/what-is-generative-AI">What is generative AI?</a>&rdquo; April 20,2023 2 Medium, &ldquo;<a href="https://matthewdwhite.medium.com/a-brief-history-of-generative-ai-cb1837e67106">A Brief History of Generative AI</a>,&rdquo; Jan. 7, 2023 3 EY, &ldquo;<a href="https://www.ey.com/en_us/insights/insurance/how-insurers-can-leverage-the-power-of-generative-ai">How insurers can leverage the power of generative AI</a>,&rdquo; Aug. 28, 2023 4 Accenture, &ldquo;<a href="https://insuranceblog.accenture.com/3-ways-insurance-underwriters-gain-insights-generative-ai">3 ways insurance underwriters can gain insights from generative AI</a>,&rdquo; March 21, 2024 5 Accenture, &ldquo;<a href="https://insuranceblog.accenture.com/5-key-generative-ai-use-cases-in-insurance-distribution">5 key generative ai use cases in insurance distribution</a>,&rdquo; Feb. 13, 2024 6 Deloitte, &ldquo;<a href="https://www2.deloitte.com/content/dam/Deloitte/us/Documents/consulting/us-state-of-gen-ai-report-q2.pdf">Now decides next: Getting real about Generative AI</a>,&rdquo; April 2024

Why the insurance sector should keep step with GenAI 

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Managing Risk

Even the most advanced technologies and significant investments in cybersecurity can&rsquo;t fully protect businesses from a major cyber risk: their own employees.
In the 2024 Voice of the CISO report by cybersecurity firm Proofpoint, 74% of survey respondents said human error is their most significant risk when it comes to cyberattacks. This finding is echoed in a 2023 study by Verizon, which found that human error is indeed a factor in 74% of total breaches, despite ongoing efforts by enterprises to strengthen their defences and increase training in cybersecurity.1,2
Employee training can fall short for several reasons: distractions in the workplace, a lack of awareness about the critical role employees play as the first line of defence, and the challenge of staying on top of the evolving threat landscape, to name a few.3
Small- and medium-sized businesses (SMBs) face an even bigger challenge: They might not have the resources to conduct employee training in the first place, relying instead on third parties to support their security measures. This can be a costly mistake.
Despite the perception that cybercriminals only target large corporations, certain types of attacks, such as social engineering, are more frequently aimed at small businesses. These companies are typically not financially prepared for an attack, and it could even put them out of business. According to IBM&rsquo;s 2023 Cost of a Data Breach Report, the average cost of a data breach on organizations with fewer than 500 employees is US$3.31 million.4,5
<h4>Simple steps for employee training in SMBs</h4>
While it may not be feasible for SMBs to regularly conduct extensive employee training sessions, mitigation strategies don&rsquo;t have to be complex. There are simple and cost-effective measures that can be easily understood and adopted, making it possible for SMBs to strengthen their cybersecurity efforts.
Make employees aware of the critical role they play: First and foremost, employees must understand the &ldquo;why.&rdquo; According to a 2023 survey by the Insurance Bureau of Canada, many employees underestimate the role they play in being cyber safe at work and the impact of potential cyberattacks on their employer. Nearly half (47%) believe technology plays more of a role in protecting their workplace from cyber threats than they do; 30% believe their employer is solely responsible for protecting the organization from cyber threats; and 31% do not believe cyber criminals would target them.6
Whether it&rsquo;s in the form of interactive workshops or channels like emails and posters, employers should regularly communicate security awareness to staff. When they are aware of the importance of cybersecurity and their role in safeguarding their company, employees are more likely to take this issue seriously and report suspicious activities.7,8
Educate employees about common and evolving threats: Educating staff about different types of cyberattack, how to spot them, and how to respond to them is crucial for protecting against breaches. Recognizing phishing tactics, for example, includes identifying suspicious emails, unusual requests, and fake websites. Staff should also be clear on who to contact if they encounter a suspicious message. In a social engineering attack, cybercriminals may mimic the writing style of a CEO to trick an employee into sending money. In this case, businesses should have dual controls in place, meaning a second person should verify the request.9,10
As part of awareness training, SMBs can take advantage of free online resources, such as webinars, toolkits, articles and e-learning courses from cybersecurity organizations like the <a href="https://www.cyber.gc.ca/en/small-medium-businesses" target="_blank" rel="noopener">Canadian Centre for Cyber Security</a> and the <a href="https://www.unb.ca/cic/webinars.html" target="_blank" rel="noopener">Canadian Institute for Cybersecurity</a>, the Government of Canada&rsquo;s <a href="https://www.getcybersafe.gc.ca/en/resources/get-cyber-safe-guide-small-businesses#C7" target="_blank" rel="noopener">Get Cyber Safe</a> platform, as well as cybersecurity firms.
Other ways to keep employees informed are through newsletters with tips, news about recent threats and best practices; informal lunch-and-learn lessons where employees can share news and insights; and a database or guidebook where employees can stay up to date on the latest threats and find answers to their cybersecurity questions.11,12,13
Nurture a cybersecurity culture: A strong culture of cybersecurity &ndash; meaning it&rsquo;s entrenched in the company&rsquo;s values &ndash; is essential. SMBs should lead by example, showing the company is committed to cybersecurity at all levels. This makes employees more likely to follow suit. Since employee engagement is a key element of building a cybersecurity culture, business leaders should also recognize and reward employees who demonstrate good practices.14
Another way to build a strong cybersecurity culture is to speak employees&rsquo; language. Experts advise communicating in plain language, avoiding technical jargon and focusing on practical advice employees can use daily. For example, rather than using the term &ldquo;multi-factor authentication,&rdquo; they can explain there is an extra layer of security when logging in.15
Additionally, fostering open communication and a &ldquo;no-blame culture&rdquo; is essential. Employees should feel comfortable asking questions, reporting suspicious emails and voicing concerns without fear of reprisal.16
While SMBs may face resource constraints, the cost of not investing in cybersecurity &ndash; even in the simplest of ways &ndash; is far greater. By prioritizing employee awareness and creating a strong cybersecurity culture, businesses can turn their weakest link into their strongest line of defence.
&nbsp;
&nbsp;
Sources
1 Proofpoint, &ldquo;<a href="https://www.proofpoint.com/us/newsroom/press-releases/proofpoints-2024-voice-ciso-report-reveals-three-quarters-cisos-identify" target="_blank" rel="noopener">Proofpoint&rsquo;s 2024 Voice of the CISO Report Reveals that Three-Quarters of CISOs Identify Human Error as Leading Cybersecurity Risk</a>,&rdquo; May 21, 2024
2 Verizon, &ldquo;<a href="https://www.verizon.com/about/news/2023-data-breach-investigations-report" target="_blank" rel="noopener">2023 Data Breach Investigations Report: frequency and cost of social engineering attacks skyrocket</a>,&rdquo; June 6, 2023
3 Skillsoft, &ldquo;<a href="https://www.skillsoft.com/blog/why-security-training-fails-and-how-to-fix-it" target="_blank" rel="noopener">Why Security Training Fails And How To Fix It</a>,&rdquo; June 3, 2022
4 &nbsp;StrongDM, &ldquo;<a href="https://www.strongdm.com/blog/small-business-cyber-security-statistics" target="_blank" rel="noopener">35 Alarming Small Business Cybersecurity Statistics for 2024</a>,&rdquo; Feb. 1, 2024
5 Business.com, &ldquo;<a href="https://www.business.com/articles/smb-budget-for-cybersecurity/" target="_blank" rel="noopener">The Cost of Cybersecurity and How to Budget for It</a>,&rdquo; Aug. 13, 2024
6&nbsp; Insurance Bureau of Canada, &ldquo;<a href="https://www.ibc.ca/news-insights/in-focus/ibcs-research-suggests-business-owners-and-employees-could-be-putting-their-organizations-at-risk" target="_blank" rel="noopener">Are you cyber savvy? IBC&rsquo;s research suggests business owners and employees could be putting their organizations at risk</a>,&rdquo; Nov. 6, 2023
7 LinkedIn, &ldquo;<a href="https://www.linkedin.com/advice/1/you-need-communicate-security-awareness-your-ob68f" target="_blank" rel="noopener">You need to communicate security awareness to your employees. What are some effective ways?</a>&rdquo;
8 FasterCapital, &ldquo;<a href="https://fastercapital.com/content/Train-your-employees-on-cybersecurity.html#The-Importance-of-Cybersecurity-Training-for-Employees" target="_blank" rel="noopener">Train your employees on cybersecurity</a>,&rdquo; June. 4, 2024
9 Pure IT, &ldquo;<a href="https://www.pureit.ca/five-ways-small-businesses-can-stop-a-cyber-breach-from-ever-happening/" target="_blank" rel="noopener">Five Ways Small Businesses Can Stop A Cyber Breach From Ever Happening</a>&rdquo;
10 Teal, &ldquo;<a href="https://tealtech.com/blog/cybersecurity-awareness-training-for-employees/" target="_blank" rel="noopener">5 Ways to Promote Employee Cybersecurity Awareness Training</a>,&rdquo; July 25, 2024
11 Mitnick Security, &ldquo;<a href="https://www.mitnicksecurity.com/blog/remote-security-tips" target="_blank" rel="noopener">Remote Security: 5 Cyber Security Tips for Employees and Businesses</a>,&rdquo; Feb. 22, 2024
12 The AME Group, &ldquo;<a href="https://www.theamegroup.com/headlines/engage-employees-to-increase-cyber-safety/" target="_blank" rel="noopener">Engage Employees To Increase Cyber Safety</a>&rdquo;
13 &nbsp;Compyl, &ldquo;<a href="https://compyl.com/blog/cybersecurity-awareness-training-for-small-business/" target="_blank" rel="noopener">Getting Started With Cyber Security Awareness Training for Small Business</a>,&rdquo; Sept. 5, 2024
14 Babylon Solutions, &ldquo;<a href="https://www.babylonsolutions.com/cybersecurity-guide-for-small-businesses-how-to-protect-your-company/" target="_blank" rel="noopener">Cybersecurity Guide for Small Businesses: How to Protect Your Company</a>,&rdquo; Oct. 7, 2024
15 SMB Solutions: &ldquo;<a href="https://www.smbsolutions.com.au/10-easy-steps-to-building-a-culture-of-cybersecurity-awareness/" target="_blank" rel="noopener">10 Easy Steps to Building a Culture of Cybersecurity Awareness</a>,&rdquo; Aug. 23, 2024
16 Tripwire, &ldquo;<a href="https://www.tripwire.com/state-of-security/cultivating-cybersecurity-culture" target="_blank" rel="noopener">Cultivating a Cybersecurity Culture</a>,&rdquo; Jan. 23, 2024

Celebrating community impact and sustainability with Sovereign in 2023

Celebrating community impact and sustainability with Sovereign in 2023

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